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From the Director's Desk

Result -Oriented By design : ISB&M's shaping future tech-driven leaders

A message from the Director of ISB&M Nande, Pune — on why the leaders of tomorrow will be the ones who never stop learning.

Dr. Veerendra K Rai, Director, ISB&M Nande Pune
Dr. Veerendra K RaiDirector, ISB&M Nande, Pune
Director · ISB&M Nande, Pune

Dr. Veerendra K Rai

Ph.D., Industrial & Systems Engineering, IIT Kharagpur  |  M.S., Computer & Information Science, NJIT, USA

30+Years in academia & industry
IITKharagpur doctorate
TCSFormer Principal Scientist

Before leading ISB&M Nande, Dr. Rai was Principal Scientist at the Tata Research Development and Design Centre (TCS). Across about three decades of academic and industry work, he has led R&D in business systems and cybernetics, business policy and business rules, programme management, domain knowledge structures, and service systems and IT service management.

He holds a number of publications and patents in these areas and has spoken at numerous international conferences. He is a member of the IEEE Systems, Man and Cybernetics (SMC) Society and a life member of the System Dynamics Society, has served on the programme committees of many conferences including IEEE, and has edited the Elsevier journal Electronic Commerce Research & Applications (ECRA).

Director's Message

A Warm Welcome to ISB&M

Dear Students, Parents and Friends,

Technology has come to define every aspect of the lives of individuals, societies and nation-states. From operating smartphones and managing our social media accounts to building and running large, complex systems such as aircraft, nuclear reactors and submarines — all of it demands learning, and continuous updates to that learning.

There was a time when students graduated from colleges and universities, took up a job, and never looked back. Like the Waterfall model, life was defined by discrete events and stages — taking admission, passing out, taking a job, retiring, and so on.

That is no longer the case. Technology changes every few months. You will have to learn new ways of doing things and update your knowledge continuously, without respite. There is no full stop to learning.

My one piece of advice Result -Oriented By design : ISB&M's shaping future tech-driven leaders

At ISB&M, we build our PGDM programme around this idea — so that you leave not just with a degree, but with the habit of learning that will keep you relevant through every change your career brings.

I wish you all the very best.

Dr. Veerendra K Rai
Director, ISB&M Nande, Pune
Research & Expertise

Leadership grounded in research and industry

The areas Dr. Rai has worked across in R&D - the same blend of systems thinking and business practice that shapes learning at ISB&M.

Business Systems & Cybernetics

Understanding organisations as systems that sense, adapt and steer themselves.

Business Policy & Rules

How policies and business rules are designed, structured and put into practice.

Programme Management

Steering large, multi-team initiatives from plan to delivery.

Domain Knowledge Structure

Organising domain knowledge so people and systems can use it well.

Service Systems & ITSM

Designing and managing service systems and IT service management.

Publications & Patents

Research output, patents and talks at international conferences.

Academic & Professional Journey

Three decades of learning, applied

M.S., Computer & Information ScienceNew Jersey Institute of Technology (NJIT), USA
Ph.D., Industrial & Systems EngineeringIndian Institute of Technology, Kharagpur
Principal ScientistTata Research Development and Design Centre (TCS)
Editor & Programme Committee MemberElsevier ECRA journal; programme committees of numerous conferences including IEEE
DirectorISB&M Nande, Pune